Log in to AiPlay, open the cashier/wallet area, and tap Deposit to access the available funding methods.
Under the Instant tab, choose TrustPay – SGD to start a Singapore Dollar (SGD) deposit through the TrustPay system.
Type in your preferred SGD deposit amount and review the on-screen exchange display before continuing, so you know what to expect in MYR value.
Press Submit to confirm your TrustPay SGD request and move to the bank payment selection screen.
Select your supported bank (such as UOB, CIMB, OCBC, DBS, Standard Chartered, or any other available option shown), then tap Pay to complete the transfer securely.
Follow the on-screen limits for TrustPay SGD deposits (commonly shown as minimum SGD 50 and maximum SGD 5,000 in the deposit details). Always ensure you are entering the amount in SGD when using this channel to avoid mismatched transactions.
Double-check the deposit amount and your selected bank before tapping Pay. Accurate details reduce failed payments and help your deposit credit successfully.
Save your transaction receipt or confirmation page. If you ever need assistance, providing proof helps support verify and resolve issues much faster.
After your TrustPay SGD payment is completed, your AiPlay balance will update once the system finishes processing the transaction. Processing time may vary based on bank response speed and network conditions.
If your balance does not update after a confirmed payment, contact support and provide your transaction receipt or reference number. This helps the team check your deposit status quickly and accurately.
Use AiPlay and offering clear guidance: select Instant–TrustPay–SGD, enter your amount, submit, then choose your bank and pay to complete your SGD deposit with confidence.
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